Product Coordinator

Vancouver, BC or Remote

August 8, 2021

Enchant Labs is an innovation hub for creating digital, ticketing and product experiences. We combine innovation and agility to deliver magical experiences. 

We are looking for a bright and dynamic Product Coordinator to support our product development team to ensure that our products are competitive, successful and deliver value to our users.

Responsibilities (What You Will Be Accountable For):

  • Apply metrics and other data to support decision-making, drive results, and increase transparency and accountability
  • Support the creation of user stories and epics related to the product
  • Research and plan improvements to bring value for our guests and staff
  • Oversee and manage internal and external providers  to ensure we have outstanding translations of product content
  • Assist with prioritization of user stories by business value and risk
  • Support and assist the Product team to continuously improve their processes
  • Build project delivery plans and timelines in working with creative, marketing, design, and technology teams from Enchant Christmas
  • Manage timelines and deliverables to ensure delivery within the budget that meets all customer and stakeholder expectations for digital experiences and products
  • Demonstrate an Agile mindset, responsive to external forces, adaptive and creative, delivers services and products faster, and reduces waste to improve effectiveness
  • Display effective direction in areas of team building, collaboration, transparency, and engagement
  • Strong organizational skills, including setting priorities, and communicating clearly with stakeholders
  • Structure presentations, documentation, request for proposal responses, and other collateral

Experience & Skill Set (What You Bring To The Team):

  • Minimum 2-3 years of experience in a high-paced technology or digital agency environment 
  • A strong understanding of and experience working in the agile product management discipline and building out digital products
  • A proven track record of success in supporting the development of digital experiences and products
  • A genuine excitement for solving problems and a strong sense of empathy with the clients, customers and team members
  • A keen interest in using data to inform product decisions, excellent communication skills and ability to work across multiple projects, align on goals, and deliverables
  • An entrepreneurial mindset - you roll up your sleeves, thrive in chaos, and get things done
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Product Coordinator

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With ❤ from Vancouver, Canada